See our self-custody guide.

Losing your Bitkey doesn't mean losing your crypto. Your assets are stored on the blockchain, which you can access, manage and retrieve as long as your Secret Recovery Phrase is safe and accessible only to you.

Simply get another hardware wallet and enter your Secret Recovery Phrase to regain access to your digital assets.

See our self-custody guide.

See the list of coins & NFTs supported by Bitkey.

No, Bitkey is already customs cleared and in Etherbit's warehouses in India. Your order will be dispatched in 24 hours and delivered within 2-5 days with free express shipping. See our shipping policy.

Price shown on Etherbit.us includes everything. It is what you pay to buy Bitkey and get it delivered to your doorstep. There are no hidden charges.

1. Order from Etherbit.us
   • Only pay what you see on the website
   • No import (customs) duty, no hidden charges
   • Free Express Shipping with delivery in 2-5 business days
   • Option to pay Cash on Delivery, UPI, and more
2. Order from Bitkey's international website
   • Pay import (customs) duty + taxes when you take delivery of the product
   • International shipping & delivery may take longer
   • The US customs may require KYC to clear international shipments

Etherbit.us is operating in India since 2017 and is trusted by your favourites: Polygon, Zebpay, CoinSwitch Kuber, and more!

Should you have any queries, you can reach out to Bitkey via;

• Twitter: @Bitkeyofficial
• Support: support.bitkey.world/hc/en-us

Reach out directly to Bitkey for warranty-related queries about Bitkey.

Etherbit's warranty claim policy is not applicable to Bitkey.